Terms of service

Effective Date: 11/20/2024

By visiting or using the Woorai website (www.woorai.com) or purchasing products from Woorai, you agree to these Terms and Conditions ("T&C"). If you do not agree, please refrain from using the Site.

1. Site Use
1.1 You must be of legal age in your jurisdiction or legally emancipated to use this Site. By using the Site, you confirm that you are of legal age or legally emancipated, and you have the capacity to enter into binding agreements.Users under the legal age or not legally emancipated in their jurisdiction may only use the Site with parental or guardian supervision, who must also agree to these Terms and Conditions.

1.2 We may ask you to provide accurate registration information to create an account. If we believe the information is inaccurate or incomplete, we reserve the right to suspend or terminate your account.

1.3 Use of the Site is limited to personal and non-commercial purposes unless explicitly authorized by Woorai. We reserve the right to restrict, suspend, or terminate your access at our discretion.


2. User Accounts
2.1 Account Responsibility: You are responsible for maintaining the confidentiality of your account credentials. You agree to notify Woorai immediately if your account is compromised.

2.2 Account Termination: We may suspend or terminate your account for violations of these T&C or for any unauthorized activities.

2.3 Account Security: We may terminate or suspend your account or request additional verification if unauthorized activity is detected. Woorai assumes no liability for losses resulting from unauthorized access or use of your account.


3. Purchases and Orders
3.1 Order Confirmation: Placing an order constitutes an offer to buy. We reserve the right to accept or reject orders based on product availability, pricing errors, or other issues.

3.2 Pricing and Payment: Prices are subject to change without notice. We accept payment through authorized methods displayed on the Site.

3.3 Order Cancellations: Orders cannot be canceled once processed. Contact us at help@woorai.com for assistance with order-related inquiries.

3.4 Risk of Loss: Ownership of products passes to the customer upon delivery. Woorai is not liable for lost or stolen packages after delivery confirmation.


4. Content Ownership
4.1 All content on the Woorai website, including but not limited to text, images, designs, and product descriptions, is the exclusive property of Woorai and protected under international copyright and intellectual property laws.

4.2 You are prohibited to reproduce, distribute, or use our content for commercial or non-commercial purposes without prior written consent from Woorai. Unauthorized use may result in legal action.

5. Promotions, Discounts, and Sweepstakes
5.1 Eligibility: Promotions, discounts, and sweepstakes are subject to terms specified in the relevant promotional materials. Participation constitutes acceptance of these terms. Woorai assumes no liability for errors, omissions, or changes in promotional terms.

5.2 Modification Rights: Woorai reserves the right to modify, cancel, or terminate promotions at any time without notice.

5.3 Fraudulent Participation: Any attempt to manipulate or misuse promotions may result in disqualification and account termination.


6. User Submissions
6.1 You may submit content such as reviews, ratings, and comments ("Submissions") through our Site. By doing so, you grant Woorai a non-exclusive, royalty-free, perpetual, irrevocable, and sublicensable right to use, modify, distribute, and display your Submissions worldwide.

6.2 Submissions must not include:
Offensive, obscene, defamatory, or unlawful material.
Commercial promotions or advertisements.
Confidential or third-party information without explicit permission.

6.3 Woorai is not liable for any user-generated content posted on the Site and reserves the right to remove inappropriate content at its discretion.


7. Third-Party Links and Content
The Site may contain links to third-party websites. Woorai does not control or endorse these sites and is not responsible for their content or practices. Use of third-party websites is at your own risk.


8. Intellectual Property Rights
8.1 Woorai trademarks, logos, and designs are protected intellectual property. Unauthorized use of these marks is strictly prohibited.

8.2 References to third-party products or services do not constitute endorsements unless explicitly stated.


9. Limitation of Liability
Woorai is not liable for:
Indirect, incidental, or consequential damages.
Errors, interruptions, or delays on the Site.
Losses related to unauthorized account use.
Woorai is not responsible for delays or failures in performance resulting from circumstances beyond our reasonable control, including but not limited to natural disasters, governmental actions, internet interruptions, or other force majeure events.

10. Contact Information
For questions or concerns about these Terms and Conditions, please contact us at: help@woorai.com